We are passionate about what we do.  We get the chance to make people’s lives a little better every day, one air conditioning and heating unit at a time. It’s our team that makes this possible. We are always seeking passionate and talented people.

Service Technician Qualifications:

  • Ability to read and interpret writing diagrams and blueprints.

  • Be familiar with a wide range of equipment.

  • Advanced customer service skills.

  • Demonstrate willingness to accept responsibility and leadership roles.

  • Knowledge of air-balancing principles and techniques.

  • Field work experience.

  • Provide hand and power tools.

  • Troubleshoot equipment, make repair and replace decisions.

  • Layout, design and install low voltage wiring.

  • Verify and coordinate HVAC building code compliance.

  • Clearly communicate ideas and explanations of problems to customers and coworkers.

  • Train, instruct and supervise other employees as instructed.

  • Assist clients with preventative maintenance agreement enrollment.

  • Converse with building owners, homeowners and general contractors, referring questions and/or problems to supervisor.

  • Maintain professional appearance and attitude at all times.

  • Run after-hours calls as required.

Installation Technician Qualifications:

  • Good mechanical ability.

  • EPA certification.

  • Ability to represent Tillman’s in a professional manner.

  • Must have required tools.

  • Must have valid drivers’ license and a good driving record.

  • Ability to handle difficult customer issues.

  • Adaptability – the ability to adapt to changes in the work environment.

  • Good communicator – works well with different customers and office personnel.

  • Ability to direct and train helpers as required.

  • Install equipment properly the first time at a customer’s location.

  • Be neat and clean at all times, keeping the truck and equipment the same.

  • Attend all training classes and seminars to maintain qualifications.

  • Adhere to proper procedures in the use of paperwork.

  • Take direction regarding scheduling from installation manager.

  • Keep the Installation Manager informed at all times as to your location.

  • Fulfill all field work requirements to completion and resolve any issues.

  • Ensure thoroughness and accuracy on all paperwork completed in the field.

  • Monitor and maintain all minimum required stock on truck at all times.

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